These Terms and Conditions govern your use of the mae-ploy.com website and any related mobile device applications (collectively, the “Site”). The Site is owned and operated by Mae Ploy Co. Ltd. (“Mae Ploy,” “we,” “us,” or “our”). By accessing or using the Site, you expressly acknowledge that you have read and understood these Terms and agree to be bound by them and any amendments.
Usage Terms
You may browse the Site and purchase Mae Ploy® products solely for lawful purposes. You agree to comply with all applicable laws and regulations while using the Site. Prohibited activities include:
- Attempting to interfere with, compromise the system integrity or security of, or decipher any data transmitted to or from the Site.
- Attempting to probe, scan, or test the vulnerability of any system or network connected to the Site.
- Impersonating any person or entity or using false information to purchase products.
- Engaging in abusive, harassing, inflammatory, or offensive behavior through the Site.
- Using any automated programs (bots, crawlers, etc.) to data scrape, monitor, copy, or transfer Site content.
- Posting or transmitting spam, chain letters, pyramid schemes, or similar communications through the Site.
Violating these or other Usage Terms may lead to suspension or termination of your account. Mae Ploy reserves the right to determine what conduct it considers to be a violation of these Terms.
User Content
The Site may allow you to upload or submit photos, reviews, ratings, comments, suggestions, and other content (“User Content”). You retain ownership of any original User Content you post.
However, by submitting User Content to Mae Ploy, you grant us a perpetual, worldwide license to reuse, reproduce, modify, distribute, and display the Content on the Site or in marketing materials.
You agree not to submit any User Content that is illegal, abusive, defamatory, inaccurate, or promotes unlawful acts. Mae Ploy may monitor, edit, or remove User Content at any time without notice.
Intellectual Property Rights
All content on the Site including text, graphics, logos, audio, video, photographs, and software is the property of Mae Ploy and protected by copyright, trademark, and other laws. You may not copy, download, or distribute any portion of the Site content without prior written permission.
The trademarks, logos, and service marks displayed on the Site (collectively the “Marks”) are the registered and unregistered Marks of Mae Ploy. Nothing on the Site grants any license or right to use any Marks without express written permission.
External Links
The Site may contain links to third-party websites. Mae Ploy provides these links solely for convenience and does not endorse the content on these sites. You access any external sites at your own risk. Mae Ploy does not make any warranties or representations regarding external sites.
Purchasing Products
The Site offers Mae Ploy® products for online purchase. By placing an order, you represent that you are legally capable of entering into contracts. Your order constitutes a valid offer to purchase which Mae Ploy can accept by processing payment and shipping the products. All purchases are subject to product availability.
Product Pricing and Availability: Prices and product availability may vary occasionally. Mae Ploy strives to ensure Site pricing is current and accurate but cannot guarantee pricing due to potential technical issues or supplier price adjustments. In the event the listed price or products are no longer available, we will notify you and process a refund or accommodate a substitute product at your discretion.
Sales Tax: Applicable sales tax will be added to your purchases at checkout. Sales tax rates are determined by your shipping address and the tax laws of that jurisdiction.
Shipping and Delivery: Mae Ploy offers standard and expedited shipping options. We will deliver products in good condition to the address you provide at checkout. Shipping costs and delivery timelines vary based on your location. All purchases will receive an order confirmation email including estimated delivery dates. Occasional carrier delays may occur which can impact expected delivery times.
Returns and Refunds: If you are unsatisfied with any products for any reason, you can return them for a full refund within 30 days of receiving your order. Customers are responsible for return shipping costs. Refunds are generally processed back to the original payment method within 5-7 business days of Mae Ploy receiving the return.
Payment Terms: We accept Visa, MasterCard, American Express, Discover, and PayPal. Your payment method will be charged upon order processing. We use third-party payment processors to handle transactions securely. If your payment fails or your account has insufficient funds, your order may be cancelled.
Disclaimers
No Warranties: Products are provided on an “as is” basis without warranties of any kind regarding fitness for a particular purpose, suitability, safety, or accuracy. Use all products appropriately and safely.
Limitation of Liability: Mae Ploy shall not be liable for any direct, indirect, special, incidental, or consequential damages arising from use of or inability to use the Site or products purchased.
Accuracy Disclaimer: Product descriptions, nutritional information, recipes, reviews, ratings, and other Site content are provided for informational purposes only. Content is subject to change and Mae Ploy does not guarantee complete accuracy or reliability. Use your best judgment before relying on any information provided.
Indemnification
You agree to defend, indemnify, and hold Mae Ploy harmless from any third party claims arising from or related to your access or use of the Site, violation of Terms, or infringement of intellectual property rights. Mae Ploy has the right to control defense and settlement related to indemnified claims.
Changes to Terms
We may update these Terms occasionally to account for changes in law, business operations, or policies. Your continued use of the Site indicates agreement to any revisions. Please check this page periodically for updates. If significant changes occur, we will provide notice through the Site or notify you via email if possible.
Governing Law
These Terms shall be governed by the laws of Thailand. Users consent to the personal jurisdiction and venue of the courts in Bangkok, Thailand for resolving disputes.
